More Subscriptions than networks

Question

So i noticed i have 11 paid standard subscriptions, but only 10 networks that are 32 user standard networks. How do I know which one to cancel? Is each one linked to a network name and if i cancel the wrong one that networks goes back to free or is it just how ever many you have and you can just cancel anyone and you just need to maintain the number of subscriptions for how many networks you have? Its not clear at all as clicking on a subscription does not show which network its linked to?Thanks!-Bob

glennd · Answer

Hi BobKaron,
&nbsp;
Please give our Support team a call and they will be able to assist you in identifying the unused subscription and canceling it.&nbsp;

bobkaron · Answer

I will do that but doesn't it make sense after all these many years of it being this way for them to simply correct it on the site so a user can tell what they are being billed for without calling support? I get an email saying A Subscription Renewed and that they charged me, yet i have no idea what i am being charged for, no clue as to which network its for. Seems like a simple thing to fix.Thanks

glennd · Answer

I will be sharing this feedback with the team.