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dsummititd's avatar
dsummititd
New Member
2 years ago

Only the Account Holder can purchase subscriptions for this account

Hi, We are trying to renew or buy a license for the this account but it says 

Only the Account Holder can purchase subscriptions for this account

How can we renew our license or subscription. please help us or create a ticket for us.

Thank you.

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    HI dsummititd - I went ahead and opened up a case for you, someone from our team will reach out soon.