Forum Discussion

dulcec's avatar
dulcec
New Member
3 months ago

Please help, can't buy a Hamachi suscription

I want to buy a Hamachi Standard suscription, but it doesn't show at all. Can you help me please?
doomgod's avatar
doomgod
Active Contributor
23 days ago

screenshots

When I click on "Buy Hamachi Subscriptions" I am immediately redirected to admin.goto.com. I also cannot select a different subscription in network properties - it is greyed out.

KateG's avatar
KateG
GoTo Manager
23 days ago

Hi doomgod, thanks for the screenshots. 

 

Our support team is going to send you an eQuote - the request has been submitted. You should receive an email, you can also access the eQuote  in GoTo Admin by clicking on Billing > Quotes menu once it's available. 

 

 


 


 

  • doomgod's avatar
    doomgod
    Active Contributor
    20 days ago

    Dear KateG,

    Thank you for your message.
    It seems I may have missed the time window, as I wasn’t able to access my account earlier.
    Currently, the Quotes section shows “No quotes available”.

    Would it be possible to resend the eQuote?

     

    • KateG's avatar
      KateG
      GoTo Manager
      20 days ago

      Hi doomgod sorry about this, I'm not sure what happened. I asked the team to send an equote to the email address you used here. Can you check your email?