The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
pablotobio
12 months agoNew Contributor
Problems again???
hamachi deleted all the users from my account, today I logged in because I was on vacation and everything appears blank, without networks without users????????? this way you can't work
GlennD
12 months agoGoTo Manager
Hi pablotobio,
It looks like you have not yet resolved the billing renewal issue for your account. I see that support sent you quote by email on October 2nd, but they have not received a reply.
pablotobio
12 months agoNew Contributor
Hi Glen, how are you? No, because I have been on a long vacation, but all the users and networks I had created disappeared, how can that happen? On one of the servers I have the old network active but on the hamachi panel I don't have anything else as if they had reset them