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Forum Discussion
intheWorldRoi
9 months agoNew Member
Request to Cancel Hamachi Subscription
Dear Hamachi Support Team,
I paid for my annual subscription plan and used it well for the last year. However, From this year, I would like to cancel it. But if I click the Subscriptions tab on the Settings to cancel the subscription on the LogMein site, I was redirected to the GoTo Admin site and I couldn't find the cancel button there either.
I tried to leave an inquiry through GoTo Contact, but I had difficulty calling because South Korea did not exist on the country list.
The refund process is very complicated and difficult. I ask you to help me cancel my subscription through email.
My email address is (removed - GlennD) , please check it.
Please let me know if you need any additional information to refund or if I need to do something. Thank you.
Hi intheWorldRoi,
I see that you have already opened a support ticket, someone will contact you via email to assist.
1 Reply
- GlennD9 months agoGoTo Manager
Hi intheWorldRoi,
I see that you have already opened a support ticket, someone will contact you via email to assist.