Forum Discussion

TargetGroup's avatar
TargetGroup
New Member
22 days ago

Subsription annual plan

We have purchased an annual plan on Hamachi.
We have updated the billing information and the credit card from which the funds should be withdrawn.
In the meantime, the invoice status has changed to "Paid".
We kindly ask you to check whether the invoice has indeed been paid, and if not, to please issue a new invoice with the updated information so we can proceed with the payment.

1 Reply

  • GlennD's avatar
    GlennD
    GoTo Manager
    21 days ago

    Hi TargetGroup,

     

    I see that you already have a support ticket open and our team has been trying to get in contact with you. Please call our support or reply to the support ticket email you should have received when you initially contacted us.