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PV333's avatar
PV333
New Contributor
5 months ago

Unable pay renewing subcription of Hamachi PRO

Hello, payment for renewing Hamachi PRO subscription is done, but immediately is refund back. On web interface operation is finished with message "Transaction failed. Try again later". We test more...
KateG's avatar
KateG
GoTo Manager
5 months ago
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Hi PV333 I've added your response here to your case and asked for our support team to follow up. 

PV333's avatar
PV333
New Contributor
4 months ago
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Hello someone,

my situation is getting worse and worse.

No replies for my communication by email (Krystofer Stiven) - respectively communication of my colegue from purchasing department.

We have qoute C98F9-DBFD visible in GoTo Admin, but payment is still not possible.

Now, in logmein WebUI all configured network have disappeared, but still somwhere working, i'm able connect to these networks, but unable to manage it or create new one...

So, please, can somebody start solve my problem?

Thank you

PV

  • KateG's avatar
    KateG
    GoTo Manager
    4 months ago
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    Hi PV333,

    Sorry to hear this hasn't been resolved. Someone from our team reached out yesterday via email.