The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Unable to Ping or Connect to Instances
Hello Support Team,
I’m experiencing an issue where I created a network, and another person is able to join it. We can chat within the network, but we’re unable to ping each other or connect to any instances. We’ve already tried troubleshooting the tunneling issue, which was resolved, but we still can’t ping each other.
Could you please assist us with this issue?
Thank you!
1 Reply
Hi Memecloud,
Have you reviewed this support article already? If the computers are on and connected this is typically a local firewall issue.
