The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Admin Credentials Required
Hello, I am a sysadmin for an MSP. A few of our clients use software called eClinicalWorks. eClinicalWorks switched to logmein to remotely log into PC's and assist our clients. Well, now the clients ...
WallaceAustin The only other option we offer without admin credentials needed for your clients is the Instant Chat functionality.
I support many private medical practices. ECW made the right move to switch to LMIR over their previous VNC support.
As a sysadmin, you should be happy they need to put in admin credentials on a non-admin account. Don't let ECW talk you into making local users admins to circumvent this. If anything it should be two-factor authentication for admin access.
