Forum Discussion
Echo4554
8 years agoNew Contributor
Admin Credentials Required
Hello, I am a sysadmin for an MSP. A few of our clients use software called eClinicalWorks. eClinicalWorks switched to logmein to remotely log into PC's and assist our clients. Well, now the clients ...
- 6 years ago
WallaceAustin The only other option we offer without admin credentials needed for your clients is the Instant Chat functionality.
Anon3968
8 years agoActive Contributor
I support many private medical practices. ECW made the right move to switch to LMIR over their previous VNC support.
As a sysadmin, you should be happy they need to put in admin credentials on a non-admin account. Don't let ECW talk you into making local users admins to circumvent this. If anything it should be two-factor authentication for admin access.