Forum Discussion

GOMan's avatar
GOMan
Active Contributor
3 years ago

AdService.exe No longer does AD Sync since end of April

Hello, Since the end days of April, the ADService.exe aka AD Sync is not working. Rerunning the setup and it talks to the AD, it knows how many users to sync up. But the Rescue Active Direct...
Problem
AshC's avatar
AshC
Retired GoTo Contributor
3 years ago

Hi GOMan

I apologize for any delays.

Looking further into your case status, it appears that Customer Support has sent some email follow-ups requesting additional confirmation.  Could you check for those and reply directly to the email with any additional details?