The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Malyap
4 years agoNew Contributor
Applet is not working
When I download and run the Support-LogMeInRescue file it is stuck on the connecting...., nothing happens. There is no third-party firewall on the laptop(only the window defender that is turned OFF) ...
AshC
4 years agoRetired GoTo Contributor
Malyap You may still have a local network problem there. Are you able to test any other devices or network connections?
- Malyap4 years agoNew Contributor
There is no network issue at my end. It is working fine on another laptop with the same internet connection. I don't know why it is not working on that laptop. There is no restriction on my laptop(I bought it newly).