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EmmanuelR's avatar
EmmanuelR
New Member
7 years ago

Application crash when I accept to share my screen

Hi,   When a person want to give me the hand to share my screen, the application crash when I accept the invitation (is closing without any message).   In the log file I only have this trace : "C...
Archie82's avatar
Archie82
Visitor
5 years ago
EmmanuelR wrote:

Hi,

 

When a person want to give me the hand to share my screen, the application crash when I accept the invitation (is closing without any message).

 

In the log file I only have this trace : "Critical - UI - createDIB: CreateDIBSection failed."

I'm using Windows 10 64bits mywegmansconnect.

 

Can you help me to solve this problem ?

 

Thank you in advance.

Regards,
Emmanuel

Same thing is happingin with me.