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Automated Update Block for LogMeIn Calling Card
Hello, can someone help me? I am configuring the Rescue Calling Card on the company’s computers. The application periodically requests an update, and I don't want this message to be shown to the...
The way to install silently a new msi is to redeploy the msi and to enable windows system service
A master administrator of your Rescue account needs to generate a new msi following these instructions
Please test first on one computer that has already the calling card installed. I confirm that you no longer needs to contact support. You just to find the option and check 'windows service mode'
Bear in mind that you will need to redeploy the calling card. I do recommend you use the workaround provided below. For privacy reasons I am unable to share the details of any Master Admin of your Rescue account. Thank you for your understanding, GlennD GuiSoares
Hi GuiSoares While we work on your question, I recommend you invite the end-user to use www.logmein123.com to download and run the Rescue applet. When you are connected to the end-user computer, you can run the applet as a windows service and update the calling card by opening it. Windows admin credentials need to be keyed.
I will ask your question internally to double check and tag GlennD so we can come back to you.
Thanks
The way to install silently a new msi is to redeploy the msi and to enable windows system service
A master administrator of your Rescue account needs to generate a new msi following these instructions
Please test first on one computer that has already the calling card installed. I confirm that you no longer needs to contact support. You just to find the option and check 'windows service mode'
Bear in mind that you will need to redeploy the calling card. I do recommend you use the workaround provided below. For privacy reasons I am unable to share the details of any Master Admin of your Rescue account. Thank you for your understanding, GlennD GuiSoares
