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Forum Discussion
bommark
3 years agoNew Contributor
Branding Option for Logmein Rescue Live Guide Customer Code Page
We use Logmein Rescue on our website, to provide tech support to our customers. When customers click the link to obtain the 6 digit code to give to the support agent, the page is all black, with whit...
GlennD
3 years agoGoTo Manager
So it looks like you are using Rescue Live Guide, in order to customize the experience you would need to add the script to your website yourself rather than use the URLs we provide https://support.logmeinrescue.com/rescue-live-guide/help/setting-up-scripted-live-guide
bommark
3 years agoNew Contributor
Yes, we're using Rescue Live Guide. I've already added the script to our website. What I'm asking is, is there any way to customize the page that comes up when our customer's click the link. Currently it's just an all black page. We would like to add our Logo. Is that possible?