The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Timyarb
7 years agoNew Contributor
Cannot launch remote control session to unattended client
I have been trying to connect to a computer and it will show me the unattended host it will connect and once i try to start a session if gives me the below error over and over. I looked up the error ...
AshC
7 years agoRetired GoTo Contributor
Timyarb That specific error is caused by an outaded LMI client. Please update the software on the problem PC, and then test again.
Reference support documentation: https://help.logmein.com/articles/en_US/FAQ/Why-do-I-get-Closing-session-communication-error-Error-code-7-last-error-0-en1
AshC
7 years agoRetired GoTo Contributor
Dwarne_ACS Sorry, has your connection issue cleared up since this morning?
- Dwarne_ACS7 years agoNew ContributorYes, still having the issue
- AshC7 years agoRetired GoTo Contributor
- On the host computer, click on the LogMeIn icon in the System Tray.
- Click LogMeIn Control Panel.
- Click the About tab.
- Click on Check for Updates.
- Follow on-screen instructions.
- Dwarne_ACS7 years agoNew Contributor
Ash,
Not sure we are talking about the same client here. I am talking about the LMI Rescue Technician Console, not the LMI Client.