Forum Discussion

Timyarb's avatar
Timyarb
New Contributor
6 years ago

Cannot launch remote control session to unattended client

I have been trying to connect to a computer and it will show me the unattended host it will connect and once i try to start a session if gives me the below error over and over. I looked up the error ...
AshC's avatar
AshC
Retired GoTo Contributor

Dwarne_ACS  Sorry if I missed any details of your original posting.  If this is not a sigle client causing the error on multiple PCs when attempting to connect, then the article referenced would be accurate.  If this is only happening on a single Technician device, then I'm not sure yet what might be causing that.  Did you say McAfee was still installed there?  Have you tried creating a new user profile on the problem PC for testing purposes?

sv5's avatar
sv5
GoTo Contributor
6 years ago

Hello all!

Could you try it again? The DevOps team has probably fixed the issue.

  • Timyarb's avatar
    Timyarb
    New Contributor
    6 years ago

    Looks like that did the trick. It is working again. 

     

  • Dwarne_ACS's avatar
    Dwarne_ACS
    New Contributor
    6 years ago

    My LMI Rescue Tech console is working this morning with no further actions on my end so LMI devs came to the rescue.  Big thanks!!!