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Forum Discussion
nairvineeth64
11 months agoNew Member
Check unauthorized Access
 As an Administrator if I have to check if any of the technicians in our organization are committing incorrect practices for fraud or manipulation of service surveys do I have an option to review like...
GlennD
11 months agoGoTo Manager
Hi nairvineeth64, welcome to the community.
What you can do is record all sessions, then review them to see exactly what the technician did: How to Set up Screen Recording