The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Check unauthorized Access
As an Administrator if I have to check if any of the technicians in our organization are committing incorrect practices for fraud or manipulation of service surveys do I have an option to review like...
Hi nairvineeth64, welcome to the community.
What you can do is record all sessions, then review them to see exactly what the technician did: How to Set up Screen Recording
