Connect on LAN--no hosts

Hi, while one of our coworkers can see hostnames when we celect Computers - Connect on LAN in Logmein Rescue, two of us cannot. We are all seemingly set up the same way in the Admin portal.

Without making any changes to the client computers, he can see them all and to of us can't. We are all running Windows 10 Pro, and have verified that our client firewalls allow LMI traffic through them.