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Forum Discussion

Hartzell1's avatar
Hartzell1
New Contributor
8 months ago

Connect on LAN issues

Created a new hire within the console and confirmed he has the same access as me. I can connect to any PC/laptop using the Connect on LAN feature. When he tries, he gets nothing.... We can manually a...
Hartzell1's avatar
Hartzell1
New Contributor
8 months ago

Kate - thanks for the reply. 

When clicked on, NONE of the computers/laptops show up for him to click on. He has the exact same access as me. 

KateG's avatar
KateG
GoTo Manager
8 months ago

Hartzell1 Thanks for the additional information. It's difficult to say what may be going on so I created a case for you. Someone from our support team will be reaching out to you soon. Thanks for your patience.