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Forum Discussion
Disconnection
Hello, For a few days I am constantly disconnected from my remote computers. The connection is done, sometimes not, it lasts 5 minutes then it's over. Sometimes 30 seconds.
I am under W10 Pro, tes...
So if I understand you correctly, the other user on your account does not have this problem? But this other user has not tested their login from your own PC or network?
Do you have the LMI Case number so that I may check on it's status?
it's the same login and network. I'm sure it's a certificate problem...
Case: 11776257
yes, I'm looking for that side.Hello,
The problem is spreading, my colleague is now also affected by untimely disconnections. Personally, it's worse and worse. I also noticed, when connecting to remote computers with a solution other than yours, that their LogmeIn client disconnects also. An exclamation point appears and indicates "inaccessible, offline", before returning online.
It is no longer possible to work with your software, I am constantly disconnected and I have to close my browser to reconnect to logmein, otherwise it runs in a vacuum. It's getting long.
No effect.
I see your case has been replied to by the Customer Support representative, a few days prior. Would you be able to check for that support email response from 9/12, and let us know if the suggestions there had any effect by replying back to that email thread?
No, it's not the certificate....
And this is juste in the logmein control panel...
