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Forum Discussion

scissors's avatar
scissors
New Member
8 years ago

File Manager with Android phones

I've found that LogMeIn Rescue does not seem to properly support File Manager to pull files from Android 8 devices. I've tested Samsung S7, S8, S9, Google Pixel, PixelXL, Pixel2.   After establishi...
AshC's avatar
AshC
Retired GoTo Contributor
8 years ago

scissors  Sorry about that.

 

Which operating system was being used as the client in this situation?  Has this functionality ever worked for you before?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    8 years ago

    scissors  It looks like we have reproduced this issue on Android 8.0 systems.  We'll update this thread when the problem is fully resolved.