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Forum Discussion
davenonwork
6 years agoNew Contributor
How to leave session in LogMeIn Rescue without ending session for collaborator?
Here is the scenario,
I am using LogMeIn Rescue version 7.12.3351 (64-bit)
- Connected session with a customer.
- I am level 1 technician. Cannot resolve the issue.
- I invited level 2 technician.
Now I need to leave session without ending session for Level 2 technician. How would I do that?
davenonwork you would hand-off the lead Technician role to the Level 2 technician. See below for additional information:
About Lead Technician Capabilities During Collaboration
2 Replies
- davenonwork6 years agoNew Contributor
I will test and provide feedback. Thanks!
- chandley6 years agoGoTo Contributor
davenonwork you would hand-off the lead Technician role to the Level 2 technician. See below for additional information:
About Lead Technician Capabilities During Collaboration