I am not able to Create a Technician in the necessary Technician Team

Question

Hi Team, My manager - Master Administrator - added me as an Administrator in the Administration Centre but I am not able to Create a Technician in the necessary Technician Team. This is the error "Error: You do not have rights to access this item". Nor can I change password for Technicians. Can you assist us? Thanks Gary

ashc · Answer

Hi Gary,
It sounds like your administrative permissions might be limited.&nbsp; Be sure that your admin has not restricted your permissions to the Command Center only, and then try to follow these instructions on adding new Technicians.

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I am not able to Create a Technician in the necessary Technician Team

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