I am not able to Create a Technician in the necessary Technician Team

Question

Hi Team, My manager - Master Administrator - added me as an Administrator in the Administration Centre but I am not able to Create a Technician in the necessary Technician Team. This is the error "Error: You do not have rights to access this item". Nor can I change password for Technicians. Can you assist us? Thanks Gary

ashc · Answer

Hi Gary,
It sounds like your administrative permissions might be limited.&nbsp; Be sure that your admin has not restricted your permissions to the Command Center only, and then try to follow these instructions on adding new Technicians.

Forum Discussion

I am not able to Create a Technician in the necessary Technician Team

Recent Discussions

Copy and Paste on Lock Screen Password

How to install Logme123 client silently and provide all permissions for remote support?

Unable to record video in MRLE format

How to execute PS1 files as Rescue Scripts (template)

Feature Request: Rescue Live Lens Timeout