Forum Discussion

New Contributor

6 years ago

Is the Technician console compatible with Catalina?

Every time I launch it, it crashes and goes away immediately with no errors shown. I have the most recent version downloaded from your site.

AshC
5 years ago
IanGoquingco Catalina should be fully compatible at this time: https://help.logmein.com/articles/en_US/ReleaseNote/LogMeIn-Rescue-December-3-2019-Technician-Console-and-Rescue-Applet-Mac/?l=en_US&c=products%3Almirescue&fs=RelatedArticle

New Contributor

I am also after a working version of the Technician Console for MacOS Catalina.

Thanks in advance.

Retired GoTo Contributor

6 years ago

rw_niaccarino Sorry for the delay. I'd suggest holding off on Catalina upgrades for the time being, and we'll update our support documenation as soon as possible here: https://support.logmeinrescue.com/rescue/help/does-the-rescue-technician-console-work-with-macos-1015-catalina

rw_niaccarino
New Contributor
6 years ago
Thanks for your reply, but we have already upgraded to Catalina. I would've thought LogMeIn would be participating in Public Betas in order to ensure their software is compatible with the latest releases?

In any case, we will wait patiently for the new release.

Thanks,
MarkS1
New Contributor
6 years ago
That referenced page says it is expected in the next 60 days - but doesn't say when the item was posted - at least a month ago.

Can the article be updated to be useful?