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New Contributor

3 years ago

issue with connecting to sessions using the LogMeInRescue Tech console version 7.5

With the new update to version 7.5, our LogMeIn Rescue Technician Console sessions are not working as smoothly or efficiently as previously. We have several staff members using the program to rem...

raahh

New Contributor

Hi AshC

thanks for the reply and follow up. I have already installed version 7.5 (a few weeks ago) that's when the issue started I stated in my OP started.

Is there a new version released since then or recently to fix the issue I mentioned in my original post?

AshC

Retired GoTo Contributor

3 years ago

raahh If your connection issue persists, we'll want to document the environment with local logs from the affected machine: https://support.logmeinrescue.com/rescue/help/how-do-i-contact-rescue-customer-support

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issue with connecting to sessions using the LogMeInRescue Tech console version 7.5

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