1: If your router won't connect to the internet, try putting your computer or device right next to the router. If this causes your equipment to connect, then the system hardware may have been the issue. If this didn't fix the problem, proceed to Step 2. Step 2: Update the network card... McDVOICE
- Make Sure It's Actually Your Network Problem. ...
- Power Cycle Everything and Check Other Devices. ...
- Check Physical Connections. ...
- Run the Windows Network Troubleshooter. ...
- Check for a Valid IP Address. ...
- Try a Ping and Trace Its Route. ...
- Contact Your ISP. ...
- Wait the Network Problems Out