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Forum Discussion
edsmith323
5 years agoNew Member
LMI Rescue - Big Sur
Hi everyone, I need to get a remote support session from Mcafee, they use LMI rescue, but each time I download the applet they send me the link for it won't run They sent through instructions re...
Quigleym
5 years agoNew Contributor
Anyone have firsthand experience? I'm considering deploying to a small fleet of about 100 Macs. My environment challenges are that we are completely mobile and in and out of various gov firewalls, VPNs, and networks. I can't always be sure my HD team will have access to screen sharing, or be on the same network, etc. Wondering if Rescue is a good solution to temper that. Any overall thoughts? Cost? Functionality?
AshC
5 years agoRetired GoTo Contributor
Quigleym The biggest hurdle will be to install Rescue as an Administrator on the Macs you plan to remotely access. Otherwise, the firewall documents on our support site can be referenced if individual locations have their own restrictions: https://support.logmeinrescue.com/rescue/help/allowlisting-and-rescue