Forum Discussion

BlackRock's avatar
BlackRock
New Member
3 years ago

Logmein Rescue 7.5 Update has Rendered my Rescue Un-Usable

I have updated to the 7.5 yesterday and it is terrible! It has rendered my Logmein Rescue unusable! The crazy part is, it said it would decrease lag, and it actually made it so laggy that I cannot ...
tuomassavonius's avatar
tuomassavonius
Visitor
3 years ago

Is there any news on this? I would like to update our rescue to use the newest version, but I am hesitant if the beta fixes haven't worked and aren't released to production.

AmberW's avatar
AmberW
GoTo Contributor
3 years ago

Hello  @tuomassavonius 

 

Yes, the issues that resulted in this thread have both been resolved.

 

There were two outstanding issues (both resolved in May 2022):

  • Tech console latency in certain environments
  • Failure to elevate to admin rights on initial attempt

To download the newest LIVE Rescue 7.50 Technician Console, version 7.50.3541 - please use one of the following (dependent on account type):