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Forum Discussion
Solved
"LogMeIn Rescue has encountered a problem and needs to close."
Hello, I am trying to use LogMeIn Rescue and connect to Geek Squad for a tune up. After downlodaing logmein, I try to open (run) and get the error "LogMeIn Rescue has encountered a problem and needs ...
Success! I talked to Geek Squad and asked if they would use the beta. They sent me a normal link just like always and it connected. They said my AntiVirus was blocking it. I had tried disabling my AV but for some reason it connected fine this time. I got my tune up. I'll message back if I need it again. Thanks!
Hi, it's me...On Geek Squad, there's a chat box that gives a link to LMI. It says "click here" and take you to another webpage where it downloads LMI Rescue. You just click the link and hit "save" and "run". It downloads fine but gives the error when I try to run it. There's no code to enter just click the link or button. I'll ask again if they'll use the beta website. Maybe LogMeIn will update their's? Is beta coming out next? I'll report back in a second.
Success! I talked to Geek Squad and asked if they would use the beta. They sent me a normal link just like always and it connected. They said my AntiVirus was blocking it. I had tried disabling my AV but for some reason it connected fine this time. I got my tune up. I'll message back if I need it again. Thanks!
