Yes. I've added the following FQDN from the Allowlisting and LogMeIn Rescue section of this support page.
*.logmein.com
*.logmein.eu
*.logmeinrescue.com
*.logmeinrescue.eu
*.logmeinrescue-enterprise.eu
*.logmeinrescue-enterprise.com
*.logmein-gateway.com
update-cdn.logmeinrescue.com
*.logmein123.com
*.logmein123.eu
*.123rescue.com
*.support.me
*.rescuemobile.eu
*.rescuemobile.com
*.oty.com
*.logmeininc.com
*.remoteview.logmein.com
*.remoteview.logmein.eu
*.turn.console.gotoassist.com
*.turn.console.logmeinrescue.eu
translation.logmeinrescue.com
RookeyDooks What firewall/security application are you using? I can check with support if there are any known issues or setup requirements necessary. Thanks.
Hi RookeyDooks -
I'm sorry I haven't been able to find any specific information regarding Sonicwall in this case. You may want to reach out to customer support who can review the setup and check what may be happening.
Thanks KateG I appreciate you taking the time to help. Many thanks.
Thank you. It's a sonicwall and the third party are remotely accessing a windows 10 machine.
