Forum Discussion

RookeyDooks's avatar
RookeyDooks
Active Contributor
2 months ago

LogMeIn Rescue keeps kicking us out every couple of minutes

Hi, we have a third party that uses LogMeIn Rescue for support that CAN connect but they are reporting that they are getting kicked out every few minutes. On our Firewall, we have set up  LAN >> ...
Rescue
Windows
KateG's avatar
KateG
GoTo Manager
2 months ago

RookeyDooks What firewall/security application are you using? I can check with support if there are any known issues or setup requirements necessary. Thanks. 

RookeyDooks's avatar
RookeyDooks
Active Contributor
2 months ago

Thank you. It's a sonicwall and the third party are remotely accessing a windows 10 machine.