Forum Discussion

RookeyDooks's avatar
RookeyDooks
Active Contributor
3 months ago

LogMeIn Rescue keeps kicking us out every couple of minutes

Hi, we have a third party that uses LogMeIn Rescue for support that CAN connect but they are reporting that they are getting kicked out every few minutes. On our Firewall, we have set up  LAN >> ...
Rescue
Windows
KateG's avatar
KateG
GoTo Manager
3 months ago

RookeyDooks What firewall/security application are you using? I can check with support if there are any known issues or setup requirements necessary. Thanks. 

KateG's avatar
KateG
GoTo Manager
3 months ago

Hi RookeyDooks - 

I'm sorry I haven't been able to find any specific information regarding Sonicwall in this case. You may want to reach out to customer support who can review the setup and check what may be happening. 

  • RookeyDooks's avatar
    RookeyDooks
    Active Contributor
    3 months ago

    Thanks KateG I appreciate you taking the time to help. Many thanks.