The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
jcaustin
6 years agoActive Contributor
Mac OS Big Sur compatibility issue
With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes. Any Help would be greatly appreciated.
- 5 years ago
Hey everyone, thanks for your patience.
We've made the Mac beta version available for download publicly here (Big Sur compatible): https://beta.logmeinrescue.com/Files/TechConsoleMAC/LogMeInRescueTechnicianConsoleMAC.dmg
Full release depends upon how stable this is, so please let us know if you see any new issues.
AshC
5 years agoRetired GoTo Contributor
Quentin_T If you're connecting into another Mac, then the Apple security permissions must still be applied there. We cannot bypass those without the end user's consent.
Quentin_T
5 years agoNew Contributor
AshC I know, I have been working with your software for a very long time. I am very familiar with Apple computers as well as permissions to authorized. BUT if the technician's computer is in BigSur, he cannot take control of a remote computer. Even with the permissions, permissions checked etc.
It's very annoying