Forum Discussion

jcaustin's avatar
jcaustin
Active Contributor
6 years ago
Solved

Mac OS Big Sur compatibility issue

With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes.  Any Help would be greatly appreciated. 
Problem
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Quentin_T  After you installed the beta update linked in this thread, what was your exact experience?

pvuong's avatar
pvuong
New Contributor
5 years ago

Hi,

 

I could not install the beta link either so I called  support. What did the trick was clicking the screen recording option for LogMeIn in Security and confidentiality. The technicien also click the microphone for LogMeIn apps.

Hopes this helps!

 

Pascale