Forum Discussion

InterpretIT's avatar
InterpretIT
Active Contributor
4 years ago

MacOS: A keychain cannot be found to store....

Hi   Lately, I've been having a lot of issues with LMI rescue unattended access and MacOS. I am receiving a window stating a "Keychain not Found" with the error: A keychain cannot be found to stor...
Problem
  • Edward89's avatar
    Edward89
    4 years ago

    Hello,

    I just had the same issue in the brand new Mac I got today.

    To solve it we just opened the Keychain Access tool and deleted the login keychain (it did not had an icon, signal for something strange happening).

     

    Then I rebooted the Mac and... voilà, rebooting solved it! Upon reboot it recreated a new working one.

    I suppose the first one had been created by some corporate setup tool as root and my user, despite being an admin, could not access / write to it.

     
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

InterpretIT  Sorry about that.  Based on the testing you've completed, this may be a new issue you are currently experiencing.  Can you please help us understand what's going on by getting some log files to Customer Support? 

  • InterpretIT's avatar
    InterpretIT
    Active Contributor
    4 years ago

    Hi Ash,

     

    Should I email the logs to the open ticket (LogMeIn Case #15518340) I have with support?

     

    Thank you for replying to the post to assist me with this issue.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      4 years ago

      InterpretIT  Yes, if you already have a dialog open with a recent Support Agent.  They should be able to escalate your case with the proper logs to see what's going on there.