Forum Discussion

gladdin's avatar
gladdin
New Member
2 months ago
Solved

Regarding disruption free installer and new device managment "experience"

Specifically does the disruption free installer preclude the message endpoints receive when remotely revoking access (not referring to precluding the endpoint from revoking access). Secondly, does the new device management experience indicate what specific installer is correlated to a computer entry? Currently, in our configuration, the unattended computer entry in the admin center shows access but does not show which installer its associated with. Furthermore, if we uninstall one msi to install another, both entries stay in the admin center indefinitely. This leads to scenario in which it's hard to differentiate which computer entry (as it's duplicated) has the new installer.

Lastly, do we have to call in to enable this or can it done online/via email, and who specifically has to call?

  • Hi gladdin,

     

    • A Disruption free install can prevent the end user from revoking access, it can also suppress the in session and post session notifications that the device was accessed.
    • You can see which UA package was used to install UA by editing the device and looking at the "added with" information.  Conceivably you could name your package "disruption free" so you would know or place all the disruption free devices in their own separate device group.
    • Your account Admin should contact our Support Team to have it enabled.

1 Reply

  • GlennD's avatar
    GlennD
    GoTo Manager
    30 days ago

    Hi gladdin,

     

    • A Disruption free install can prevent the end user from revoking access, it can also suppress the in session and post session notifications that the device was accessed.
    • You can see which UA package was used to install UA by editing the device and looking at the "added with" information.  Conceivably you could name your package "disruption free" so you would know or place all the disruption free devices in their own separate device group.
    • Your account Admin should contact our Support Team to have it enabled.