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Forum Discussion
EugeneKe
8 months agoActive Contributor
Rescue Calling Card in multi-user Linux environment
Hello, we have an issue with multi-user Linux setup.
When the first user runs the application, the directory was created with the following owner and permission:
[11:24] support@yk-lws22-01:~$ ls -la /var/tmp/rescue/
total 12
drwxrwx--- 3 support support 4096 Feb 7 09:51 .
drwxrwxrwt 13 root root 4096 Mar 12 10:13 ..
drwxrwxr-x 2 support support 4096 Feb 7 09:51 calling-card
[11:24] support@yk-lws22-01:~$ ls -la /var/tmp/rescue/calling-card/
total 8
drwxrwxr-x 2 support support 4096 Feb 7 09:51 .
drwxrwx--- 3 support support 4096 Feb 7 09:51 ..
But if the second user tries to run the application, he gets the error:
Mar 12 09:47:33 yk-lws22-01 rescue-callingcard.desktop[1237564]: what(): filesystem error: cannot create directories: Permission denied [/var/tmp/rescue/calling-card/]
Distributor ID: Ubuntu
Description: Ubuntu 22.04.5 LTS
Release: 22.04
Codename: jammy
rescue-callingcard: 7.52.6235
Do you have any ideas?
Thanks
5 Replies
- GlennD7 months agoGoTo Manager
EugeneKe This issue is still being worked on at this time
- EugeneKe7 months agoActive Contributor
GlennD, hello, do you have any updates regarding the ticket?
Thank you
- GlennD8 months agoGoTo Manager
We have a ticket open with the team and I am following its status. Once there is an update I will share it.
- EugeneKe8 months agoActive Contributor
Thank you in advance!
- GlennD8 months agoGoTo Manager
Hi EugeneKe, welcome to the community.
The team has identified an issue and I will update you once I hear back about next steps.