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EugeneKe's avatar
EugeneKe
Active Contributor
2 months ago

Rescue Calling Card in multi-user Linux environment

Hello, we have an issue with multi-user Linux setup.

When the first user runs the application, the directory was created with the following owner and permission:

[11:24] support@yk-lws22-01:~$ ls -la /var/tmp/rescue/
total 12
drwxrwx---  3 support support 4096 Feb  7 09:51 .
drwxrwxrwt 13 root    root    4096 Mar 12 10:13 ..
drwxrwxr-x  2 support support 4096 Feb  7 09:51 calling-card
[11:24] support@yk-lws22-01:~$ ls -la /var/tmp/rescue/calling-card/
total 8
drwxrwxr-x 2 support support 4096 Feb  7 09:51 .
drwxrwx--- 3 support support 4096 Feb  7 09:51 ..

But if the second user tries to run the application, he gets the error:

Mar 12 09:47:33 yk-lws22-01 rescue-callingcard.desktop[1237564]:   what():  filesystem error: cannot create directories: Permission denied [/var/tmp/rescue/calling-card/]

Distributor ID: Ubuntu
Description:    Ubuntu 22.04.5 LTS
Release:        22.04
Codename:       jammy
rescue-callingcard: 7.52.6235

Do you have any ideas?

Thanks

5 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 months ago

    We have a ticket open with the team and I am following its status. Once there is an update I will share it.

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 months ago

    Hi EugeneKe, welcome to the community.

     

    The team has identified an issue and I will update you once I hear back about next steps.