Forum Discussion

garybarr's avatar
garybarr
Active Contributor
8 years ago
Solved

Rescue Console won't run under Windows 10 Insider Preview 10.0.17713.1002 (rs5_release)

Since Windows 10 Insider Preview 10.0.17713.1002 (rs5_release) was installed, Rescue Console will try to start, then immediately close and give me the crash screen.  I send the report to Logmein.   ...
Problem
  • sv5's avatar
    sv5
    8 years ago

    Hello all!

    The newest TC and Applets have been uploaded to our Beta site. Please feel free to test it.

     

    Best,
    Sandor

garybarr's avatar
garybarr
Active Contributor
8 years ago

Just FYI, they came up with a new beta, so now all rolling it back does, it rolls it back to the previous beta, which also didn't work.  So now, I have no way to use LogMeIn Rescue anymore until a fix is made my LMI.  

 

Any updates?

sv5's avatar
sv5
GoTo Contributor
8 years ago

Hello again!

Currently you are using an unsupported OS version. Our dev has found the root cause of the issue, but it is a longer process to fix and test it before we can upload it to Beta.

Best,
Sandor