Hi, I am facing this issue at the moment.
When the client connects via the support.me site we are able to have a successful remote session.
However when windows clients connect via the calling card, the session disconnects as soon as i click on start Session.
I suspect this is due to the 2 sessions using differents IP / Domains when connecting to the console. Could you please provide the IP addresses / domains used on the logmein rescue side when using the calling card.
we may need to add them to our white list.
