Forum Discussion

LouH1's avatar
LouH1
Active Contributor
5 years ago

Unable to Connect to Newley Imaged Machine - SCCM-Windows 10

After we image a new machine using SCCM we cannot establish a session with the new machine. We have to wait a few days and manually apply updates for it to work. Is there something we are missing? Th...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Hi Lou,

Was this machine image copied from another that currently has or previously had the Rescue Unattended installed upon it?

  • LouH1's avatar
    LouH1
    Active Contributor
    5 years ago

    Hello,

     

    Just wanted to follow up. Should I open an actual support ticket with logmein?

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      Yes, we would want to examine the LMI log files as well as the local Windows logs to see what went wrong there.

  • LouH1's avatar
    LouH1
    Active Contributor
    5 years ago

    Thanks for getting back.

     

    We do not have logmein installed on new machines only have the user go to logmein123.com and we give them a code. So no the image does not have any logmein software.