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Forum Discussion

shirlw's avatar
shirlw
New Contributor
3 years ago

unable to control mouse remotely

Using logme desktop app in to access remotely on a computer and for some reason today, i'm unable to control the mouse. I see double mouse curser on the desktop: my mouse curser and another curser wh...
shirlw's avatar
shirlw
New Contributor
3 years ago
Problem resolved. It was the remote system's mouse thats causing the issue. I've disconnected that mouse and all good now.
  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi shirlw, welcome to the community.

     

    When you have a moment could you provide some more details about the type of mouse and how it was connected? Just in case someone else has a similar issue in the future.