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Unattended access revoked
I have a dozen computers which have the unattended client installed. Periodically, one of these computers will have the unattended access revoked. My best guess is that one of the business users is r...
This issue has been a thorn in our side for some time. I was finally able to get the info I needed to isolate the issue:
Thank you for your help and guidance.
Hi Rolo1944,
I owe you a huge apology. When I saw the question was about Unattended access my mind went right to GoToAssist, not Rescue. Please ignore my previous replies.
With Rescue, Unattended Access can be revoked by the client, by the Technician, and by an admin. I believe an Audit Report may show if Unattended Access was revoked by an Admin. It is possible that log files from the client's computer may show if access was revoked by the client.
This issue has been a thorn in our side for some time. I was finally able to get the info I needed to isolate the issue:
Thank you for your help and guidance.
