Pete_Spotts's avatar
Pete_Spotts
New Member
5 years ago
Status:
Reviewed by moderator

Manage waiting attendees through meeting lock functionality

Is it possible to monitor a list of people in the waiting room of a locked meeting and admit them individually? Or can those in the waiting room be admitted to a meeting only "in bulk"?

18 Comments

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi michelle20 ,

    Although there are no updates from the product team yet, in my experience the locking feature works well unless you are extensively locking / unlocking the meeting room, where it has been known to fail sporadically when used too much.

  • michelle20's avatar
    michelle20
    New Member
    5 years ago

    Hi is there an update on this feature. I'm looking to host a meeting but want to screen people in the waiting room before they enter the meeting.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    AdamRiley  Sorry, I don't have any ETA yet for this functionality.

  • AdamRiley's avatar
    AdamRiley
    Visitor
    5 years ago

    This is also something that is key to our organisation and our ability for our Board to use GoToMeetings.  Currently they are not willing to use GoToMeetings because of this lack of functionality.  Do you have any expected timelines for this update?

  • ProjectOffice's avatar
    ProjectOffice
    New Member
    5 years ago

    that waiting list is also something that we are waiting for. earlier this week people were able to join and spam the meeting...

    we did a test today with the unlock-lock and could not see that someone was waiting to participate.

    The person in question could see that he is in the waiting area, but the organiser could not see that someone wanted to enter...

  • GlennD's avatar
    GlennD
    GoTo Manager
    5 years ago

    Hi Pete_Spotts 

     

    Currently, you see a notification like this:

     

     

    It does not tell you who is waiting to join the meeting, but we plan to add that in a future update. When you unlock the meeting everyone in the waiting room will join together.

     

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi Avi,

    Thanks for bringing this up, as the feature does not work as it had previously.  I'll try to get more info on if/when we'll be bringing back this functionality and update the thread here.

  • AJ5's avatar
    AJ5
    Active Contributor
    5 years ago

    Hello,

    I am using the new GoToMeeting Interface and LOVING it. It's so much simpler and easier to use.
    However I am facing one problem.

     

    I use the same Meeting room for most of my one-on-one meetings.
    And I often lock the meeting when I am talking to one person to give us privacy (so another person doesn't join).

    Earlier I was getting alerts when someone was in the waiting room (due to meeting being locked).
    But now, that seems to have stopped :-(
    I am no longer getting alerts that "Someone is in waiting..."

    While I have your attention...it would be awesome if the alert message could mention the name of the person.
    E.g. "John is waiting to join the meeting. Your meeting is currently locked, unlock it to let John in".


    Thanks / Avi