cblackelite's avatar
cblackelite
Active Contributor
12 months ago
Status:
Reviewed by moderator

Add Question Tags to Q&A Reports

In a webinar, we're able to tag questions as answered, follow-up, etc.

However, these tags are not reported in the Q&A report which makes it kind of pointless to mark them as follow-up since we can't see which ones to follow up on later.

I'd like to request a column be added to the report that shows the tags.

 

6 Comments

  • KateG's avatar
    KateG
    GoTo Manager
    2 hours ago

    Hi cblackelite​ 

    Thanks for your detailed feedback and use case, it helps us understand how this feature affects your workload. At this time, this idea is still on our backlog as we evaluate priorities, but it isn’t currently planned for development. We’re committed to regularly reviewing feature requests, and your comments help us advocate for improvements with our product team. If there are any updates or changes in the status of this request, we’ll be sure to share them here. 

  • cblackelite's avatar
    cblackelite
    Active Contributor
    2 days ago

    It has been a year since this request. How has there not been any movement? I'm surprised at how obvious this one seems. What else is the intent of the tags if they are not available after the webinar? Right now I literally have to take "snips" of the questions and cross reference to the report so we know which we need to follow up on. Very inefficient and not user friendly.

  • GlennD's avatar
    GlennD
    GoTo Manager
    9 months ago

    Hi cblackelite, when there is a status update/change you will be notified by email automatically, as will any other community members who vote or comment.   

  • cblackelite's avatar
    cblackelite
    Active Contributor
    9 months ago

    What is the follow-up process for requests? Do we ever find out if they will be added? Or what the current status is?