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klmonline's avatar
klmonline
Contributor
11 months ago
Status:
Reviewed by moderator

CC Closed Captions on Cloud Recordings

We record webinars to the cloud. Our video library shows the recordings listed with a CC icon. If you hover on the icon it says "Closed Captions available." But when the recording is viewed online through the access link, it only shows the time-coded transcript below the player. Is there a way to see true closed captions on the video that display in sync with the playback?

2 Comments

  • Hi klmonline,

     

    Closed Captioning is currently in testing for live webinars held with the GoTo App, I do not have an ETA for when this kind of Closed Captioning will be available for recordings.