klmonline's avatar
klmonline
Contributor
29 days ago
Status:
New

CC Closed Captions on Cloud Recordings

We record webinars to the cloud. Our video library shows the recordings listed with a CC icon. If you hover on the icon it says "Closed Captions available." But when the recording is viewed online through the access link, it only shows the time-coded transcript below the player. Is there a way to see true closed captions on the video that display in sync with the playback?

  • GlennD's avatar
    GlennD
    GoTo Manager

    Hi klmonline,

     

    Closed Captioning is currently in testing for live webinars held with the GoTo App, I do not have an ETA for when this kind of Closed Captioning will be available for recordings.