Blake_Eckert's avatar
Blake_Eckert
Active Contributor
3 years ago
Status:
Reviewed by moderator

GoToAdmin Display Names

When I set up a Device in the Admin portal (admin.goto.com) and provision the device, the display name comes up as a long string of letters and numbers instead of what I have set as the display name in the Admin portal. Reprovisioning multiple times did not fix the issue, including from the phone's web UI, the Admin portal's resync option, and unplugging and plugging it back in. However, when I went over to the old PBX administration and resynced the device WITHOUT CHANGING ANYTHING, it started to show the correct display name. 

  • KateG's avatar
    KateG
    GoTo Manager
    Status changed:
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    Reviewed by moderator