remoteworker93's avatar
remoteworker93
Active Contributor
21 days ago
Status:
New

Ability to turn off "Keep me signed in"

We have had the following set in LogMeIn Central for years and it has worked until the recent change in the login procedure: Users > Login Policy > Don't save credentials for auto-login.

Since the new login process where LogMeIn takes you to a GoTo window to enter your password, this is no longer effective.   The GoTo window has "Keep me signed in" already checked.  If a user forgets to uncheck "Keep me signed in" in the new GoTo popup window, it does not ask them for their password in the future.

We still have MFA turned on, so they have to enter a code, but they should be required to enter both their password and a code.

This a security problem.  We would like the "Keep me signed in" box in the GoTo window to default to being unchecked.  Even better, it would be great to be able to prevent users from checking the box if possible.

User Management

3 Comments

  • KateG's avatar
    KateG
    GoTo Manager
    3 days ago

    Hi remoteworker93​ 

    I've moved your post to the idea request board, where others can comment and vote.

    Thank you for taking the time to share the need for this feature. We will share this with our product team.

  • remoteworker93's avatar
    remoteworker93
    Active Contributor
    8 days ago

    This is the response from the second GoTo/LogMeIn agent:

    Apologies for the delay in my response since I was out of the office. After reviewing your inquiry, I regret to inform you that, due to the current design of the sign-in process, there is no way to uncheck the "Stay Logged In" option at this time. I will be submitting a feature request to our development team to address this limitation and will ensure it is considered for future updates.

    In addition, I recommend posting about this feature request on our community page, as increased visibility can help prioritize it.

    Both agents I've spoken with said to post here.  Has any progress been made?