The ability when using the web client to send a message to the person already logged in, in the case that you need to take control and aren't able to contact them by any other means.
- Status changed:NewtoReviewed by moderator
Central-user500 I moved your post to a similar idea for our team to review. Feel free to vote for it as well. Thanks for sharing your feedback with the GoTo Community.
Can we have an option to send a message to a PC where a user is currently logged in. So we don't have to shut their sessions off or access their info. A chat windows where both admin and the user could interact, it wil be preferable.
I would welcome this feature, many of my clients have users who are LogMeIn remote home workers in their own right.
The ability for me to signal them to request I take remote control of their machine when they are still logged in and sent a ticket to me for remote help would be helpful so that they dont just get disconnected without warning.
I believe that B787register is referring to 1, correct?
Hey B787register ,
- Do you want to get in contact with another technician who is already conducting a remote session on a given host machine
OR - Do you want to get in contact with the local user of a given host machine to let them know that you want to initiate a remote control session via Central?
- Do you want to get in contact with another technician who is already conducting a remote session on a given host machine
