The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
We have computers at end customers that are primarily serviced by a local dealership that logs in remotely.
When the local dealership cannot solve a problem we log in to try and solve it.
It woul...
I just found that ad hoc support is something different.
We are using the normal client-server connection.
So the label should probably be changed to 'miscellaneous'.
And it would be nice to hear if this is something that can/will be implemented anytime soon.